COVID-19 District Update
March 20, 2020
The undisrupted continuation of water and waste water service within our community is vital to our mission, protecting public health. Please know, we strive to ensure that your water supply remains safe to drink.
State and federal regulations have established treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. COVID-19 is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfection processes are expected to be effective.
During the course of this pandemic, the District's office MAY experience unexpected closures during normal office hours; however, our Office Manager, Lori Steffek, will be available on her cell, any time, at (979) 966-9383. She stands ready to answer any questions, or address any concerns, you may have.
In an effort to abide by social distancing protocol, customers are urged to drop payments in the payment box (located under the front porch at the District's office - 100 Country Club Dr), or mail them, instead of bringing them inside to the office. In addition, the District is pleased to announce that all major credit/debit cards and e-checks are now accepted for payment of water bills. Credit/debit card and e-check payments can be made by accessing our secure bill payment portal. Payments by phone can be made by calling our dedicated bill payment toll free number (1-877-556-1967). All credit/debit transactions will, however, be assessed a 3% convenience fee; all e-checks will be charged a $1.00 transaction fee. Click here to explore all bill payment options.
In order to stay informed, the first and best source of authoritative information on COVID-19 is the U.S. Centers for Disease Control and Prevention website, where visitors can find information on the virus itself, situation updates, travel notices and tailored information for audiences including communities, schools and businesses.
Following protocols, maintaining proper hand washing techniques and working together, although separately, will go far in putting an end to the COVID-19 outbreak.